Not bad, but... - Anonymous employee Prudential Employee Review

4.0
24 Mar 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities to work from home, and the Prudential name looks great on your resume. Most of your co-workers are friendly, intelligent and respectful. On-site gym and cafeteria.

Cons

Many of your days are spent in meetings, many on "diversity" and "ethics" training. But, there's no formal work-related training in most departments. People are more interested in asking you about your weekend than asking if you need any help. I have many days where I have done very little, then I'm thrown into a task where I have no direction or idea of what I am to do. Many people have been in the same role for 15+ years and are unwilling to accept change that can benefit the dept. New hires can appear to be a threat, thus the lack of training, in my opinion.

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5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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