Prompt Therapy Solutions is an amazing company all around! - EDI Analyst II Prompt Health Employee Review

5.0
27 Jul 2023
Recommend
CEO approval
Business outlook

Pros

I joined Prompt 1/22 after an almost 20 year career with another company (that was also great) because I was looking for something fresh and exciting. Best decision ever! Pros: Prompt delivers. Professionally and personally. If there is one point to carry home it would be that. Prompt's values and the integrity behind company for it's employees and clients is next level; we are here to put out a great product while also creating a great team environment. This is why: Incredible teammates. Hands down, the best. Communication flows between departments in a completely open forum. If you want to work where, "We got you" this is it. Prompt is growing strong and fast. It's invigorating, fast paced and completely rewarding. The ideas, knowledge and depth of the teams and the company as a whole is astonishing. Prompt grows while recruiting the best team nation wide; remote working allows us to have the best talent possible! We have the best team and EMR product out there. Many of us work remote but we are all connected. This circles back to great communication but it's a little deeper. The teams really do want to hear your ideas and collectively collaborate to ensure that our growth personally and as a company is as successful as possible. The nitty gritty: Competitive pay, excellent path for advancement, very generous PTO and benefits.

Cons

Nothing! If that changes I can update the post :)

Explore other reviews about Prompt Health

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Incredible Culture, meaningful work, good coworkers.

Cons

No cons at this time

2.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were pretty nice and seemed to have a positive mission. They do value work life balance.

Cons

The EHR is not as friendly as they say it is. It really lacks an admin-user POV. There was a high turnover rate for the 3-4 months I was there. Someone was quitting every other if not every week. Even more, there was a lack of structure for training and management. Training is definitely meant to be self taught. And the complexity balance between billing tickets vs clinical tickets is definitely unequal. It was a really strange place to work. Many people who work there are previous clinicians, which I think is a great idea, but I also think some lack a well-rounded POV to be in management or leadership. The weirdest part is to have all these clinicians and have such a lack of structure training with an actual trainer. Be prepared. You will spend more time reading and watching videos to train, rather than having access to someone for support. They coin it is as needing to have an independent, motivated personality, but it's really so that they can lowkey gaslight you into believing that it's your fault if it doesnt work out.

2
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