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Progressive Insurance

Engaged employer

LONG way from being "Progressive" - Customer Service Representative Progressive Insurance Employee Review

1.0
15 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The pay is DECENT but NOT livable even with 80 hour weeks

Cons

Too much to even type. Typical call center job that passive aggressively treats employees in manipulative ways by shrouding their justifications in very 'progressive' beliefs and advertisements.

Explore other reviews about Progressive Insurance

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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