Pros
Steady work schedule, decent benefit options. Paycheck every two weeks.
Cons
Company does not have a real human resource department. With 100 employees, that speaks volumes. If you call in sick (even for the first time and you have PTO avail) you get wrote up immediately, even if you have a MD excuse. Also, the commission structure needs to be changed to reflect the line of business a collector is working in. Retail collectors are the lowest paid due to a steady decrease in clientele in that area. There is a them and us mentality amongst collectors. Employees bicker among themselves on a regular basis. Micromanagement is unbelievable. Managers are only concerned about THEIR commission checks/bonuses.