Extremely Stressful, No Accountability - Senior Customer Service Representative Procare RX Employee Review

1.0
23 Sept 2022
Recommend
CEO approval
Business outlook

Pros

- Holiday Bonus at end of year - Yearly raise

Cons

SUPER high turnover rate, uneven workload, employees who make mistakes are not retrained how to accurately handle duties, the work is just piled onto other employees who do the job correctly.

Explore other reviews about Procare RX

5.0
22 Oct 2021
Recommend
CEO approval
Business outlook

Pros

If this is your only option.. just take it, something else will come

Cons

Benefits are the worst compared to other PBM's, fill your own prescription will cost you WAY more compare to some other pharmacy, this is ridiculous!

4.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Slower work pace, very understanding and reassuring.

Cons

They need to work on training more.

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