TOXIC, TOXIC WORK ENVIRONMENT - Customer Service Representative Procare RX Employee Review

1.0
30 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Multiple shifts to pick from

Cons

TOXIC MANAGEMENT. Supervisor is CLUELESS on what all goes into job duties and shifts blame onto their CSR’s instead of being accountable for their own mistakes. Supervisor also bad mouths their employees openly and out loud while on the call center floor. No common courtesy is extended to the team. No empath whatsoever from supervisor. You will be a scapegoat for their mistakes and will not be acknowledged for doing your job well whatsoever. Extremely toxic work environment specifically when it comes to how the supervisor treats you.

Explore other reviews about Procare RX

5.0
22 Oct 2021
Recommend
CEO approval
Business outlook

Pros

If this is your only option.. just take it, something else will come

Cons

Benefits are the worst compared to other PBM's, fill your own prescription will cost you WAY more compare to some other pharmacy, this is ridiculous!

4.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Slower work pace, very understanding and reassuring.

Cons

They need to work on training more.

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