Good, but loads of potential if they could aim higher - Account Manager Probrand Employee Review

Working at Probrand as an Account Manager in the Digital Sales team has been a very positive experience and a great opportunity to build core sales skills. The environment is fast-paced and engaging, offering hands-on experience in managing accounts, handling inbound opportunities, and developing knowledge of the IT solutions market. Probrand is a digitally led company with a strong “can-do” approach, which is reflected in the way the team works and supports customers. This mindset creates a proactive and forward-thinking environment. The team culture is a real highlight. Colleagues are supportive, approachable and contribute to a positive atmosphere on the sales floor, which makes a big difference day to day. A key strength of the role is the consistent weekly training and ongoing support from sales management. There is a strong focus on continuous improvement, sharing best practices, and helping individuals develop, which is particularly valuable for those looking to grow a career in sales. Targets are realistic and achievable with consistent effort and the clear performance metrics make it easier to track progress and stay motivated. There is good potential to progress and earn commission for those who are driven and follow the processes in place.

The initial training period involves a higher volume of proactive outbound calls and outreach while building experience and developing an account base. However, this is a valuable part of the learning process and helps build confidence and capability early on.

- Willing to take on employees who don't necessarily have experience within the sector - Opportunities for progression within the Digital Experience team based on strengths thanks to a supportive manager - Solid foundation of knowledge provided upon starting the role and built upon over time through weekly training sessions run by COO - Opportunity for collaboration across departments eg sales, marketing etc - Incentives to drive work ethic eg extra holiday days and vouchers - Opportunities to earn commission

- Working hours are slightly unusual (8:45-5:30) which can make commuting a bit more awkward especially when working in the office full time - Holiday allowance is low in comparison to other jobs I have seen advertised and also in comparison to the experience that my coworkers have had at other places of work - Sometimes there is a lack of communication between departments which can slow down processes eg between sales and DE team - Limited flexibility in working: the DE team is the only team which does not have the option for hybrid working despite all other teams being either hybrid or remote.