In decline - Anonymous employee Proactis Employee Review

1.0
10 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary is paid on time Some genuinely good and talented people still there.

Cons

Salary is drastically below market average. No pay rise in 4 years. No bonuses. No training budget. Senior management have little to no idea of what happens day to day and what is needed to keep the services running. Currently on a rampage of making talent and experience redundant, favouring replacing with cheaper employees in the Philippines. Think you’re indispensable? You probably are, but they won’t care. Major lack of support provided by the company. Senior management often make strategic decisions that then get changed mere weeks/months later.

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Proactis Response
7mo
Thank you for sharing your feedback. We’re pleased to hear your positive comments about our people and commitment to quality, and we appreciate you taking the time to share your wider perspective. We’re looking forward to welcoming a new Chief People Officer shortly, with a focus on strengthening our culture, development, and recognition. We continue to invest in learning, growth, and incentivisation, with quality remaining a core value in everything we do.

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