Workload - Payroll Specialist PrimePay Employee Review

4.0
23 May 2024
Recommend
CEO approval
Business outlook

Pros

Job is easy in general

Cons

Customers call for modifications that they can do on their own but are too lazy to watch the tutorial

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PrimePay Response
1y
Thank you for sharing your feedback with us! We're glad to hear that you find the job easy in general. We understand that some customer interactions can be challenging. We're continually working on ways to encourage our customers to utilize our tutorials and resources more effectively. Your feedback is valuable as it helps us improve both our customer service approach and our support materials. Thanks again for your insights and for being part of our team!

Explore other reviews about PrimePay

5.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
3w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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