My overall experience has been good working here. - Client Success Specialist PrimePay Employee Review

3.0
24 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The flexibility and the ability to utilize several resources for the day to day operations and not having to work weekends!

Cons

The overall training could vastly improve! The communication and the upper management could use an overhaul in some areas. Management meetings need to be cut down to 1 per week so that they have time to manage instead of being in several meetings per week and sometimes 2 or more in one day.

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PrimePay Response
7y
Thanks for taking the time to write a review. We are pleased that your overall experience has been good. We are in the process of improving our training program and have seen a positive change over the last few months.

Explore other reviews about PrimePay

5.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
1mo
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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