1.0
24 May 2013
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
This company will show you how to run a profitable business and how to zone in on key metrics. Flexible schedule (RSMs work 47.5 hours, RSCs work 32-36 hours) The people who work in HQ, with the exception of leadership roles, are fantastic people who care about the field.
Cons
Executive leadership either has no clue about ethics. They promote employees who keep their mouth shut and do things the Prime way without at&t finding out. They endorse feature slamming and "assuming the sale" which means getting a signature from a customer and hoping the customer doesn't notice their bill. Discrimination is rampant.