Used to be a great company - Ops Manager Pret A Manger Employee Review

3.0
29 May 2023
Recommend
CEO approval
Business outlook

Pros

Used to be many, people that work their are great as are the products and fair benefits.

Cons

Culture change Product quality suffered as well as burnout for the staff as they try to cut too many costs. Management just make up their forecasts to keep the board happy yet cutting costs in wrong areas

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My experience working at Pret A Manger as a Team Leader was extremely stressful. During the hiring process, I was told I would have at least one weekend day off, but that promise was not kept. The workload was overwhelming. The company frequently operated while short-staffed, and there was constant pressure to work double shifts. The pay did not reflect the level of responsibility expected of a Team Leader. Another issue was the work culture. If you called out sick or needed time off, there was often pressure to come in, even on your scheduled days off. I also did not enjoy the location where I worked, and I did not feel that the company valued or respected its employees.

Cons

You get free food the only good part of working here.

See reviews by: Helpful|Rating|Date|All