Great People, Great Mission, Out-of-Touch Senior Leaders - Research & Analytics Press Ganey Employee Review

3.0
13 May 2022
Recommend
CEO approval
Business outlook

Pros

- Mission to improve healthcare - Good collaboration between departments (except for new acquisitions) - Great people (smart, kind, hardworking) supporting the foundation of the company

Cons

- Senior leaders are more focused on acquisitions that impact the bottom line than internal product development - Plenty of money for multimillion dollar acquisitions, but it will take a full year to get a few thousand dollars added to your teams budget - Complete lack of integration strategy for acquisitions (sensing a theme yet?)

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Press Ganey Response
4y
Thank you for taking time to leave a review. Our team is thrilled for the future of Press Ganey and Forsta, and can’t wait to see how we will advance the experience technology industry. Healthcare is changing rapidly and Press Ganey is constantly innovating to meet the changing needs of our clients. We work hard to make a difference in the lives of patients and caregivers across the country. We encourage you to attend one of our upcoming town halls on May 24th to learn more details around our strategic vision and integration planning. Lastly, every month, we hold a leader huddle to share and collaborate on ways to retain our impressive associates. To get more feedback, we ask that you participate in our employee engagement survey. Be on the lookout for an email from HR, we would love for you to share your ideas.

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5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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