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Premium Retail Services

Part of Acosta Group

Engaged employer

Working for STARS team through Premium Retail Services - Sales Associate Premium Retail Services Employee Review

1.0
9 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Get paid okay money Travel freedom

Cons

You'll have a manager calling all hours day or night. They require you to post on social media for other premium employees and you will not get paid for it, if you complain they'll just raise hell. You don't get full time hours. You have to stand in places like Best Buy all day selling BB products to slow and old individuals all day, no thanks.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We’re pleased to hear you valued the flexibility and compensation offered at Premium Retail Services. In the retail industry, hours can vary based on client needs, retailer requirements, and other factors, which sometimes impacts scheduling consistency. We strive to support a healthy work-life balance for all our employees, and we’re sorry to hear that your experience didn’t fully reflect that commitment. Best of luck!

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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