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Premium Retail Services

Part of Acosta Group

Engaged employer

I would give a negative 100 - Merchandiser Premium Retail Services Employee Review

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Plan your own schedule. Great District Mgr.

Cons

Low Pay. Got yelled out for stupid and minut things. Upper Level Management is clueless. In my area, Reps are dropping like flies. No appreciation --- Pay and milage is a joke. You spend hours and hours if free time planning your schedule. Yep Admin Time is on your own time ---you are not paid. Min. Pay should be 16 to 18 and hour. Mileage the IRS --- 70 cents a mile for everyone. Acosta was a great company --- no more. I am sure the reply to this post will be the following " our pay and mileage is in line". Making 11 to 12 an hour is not inline. . Mileage reimbursement is a joke. Wake up!!! Get rid of upper level Management --- who have no clue -- and no people skills.

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Premium Retail Services Response
2mo
Thank you for your feedback and for your many years of service, we truly value the time and effort you gave to Premium. We’re glad to hear you had a positive experience with your District Manager and appreciated the scheduling flexibility. We’re very sorry to hear about your experience with pay, mileage, and feeling undervalued, as well as your concerns around leadership. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, but we understand perspectives may vary and appreciate you sharing yours. Your feedback is important, and we are committed to continuously evaluating how we support our teams.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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