Good pay. Bad superiority complex. - Anonymous employee PortSwigger Employee Review

2.0
30 Jul 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Above average compensation. Good developers, and effort is put into code quality. Holidays can be taken on short notice.

Cons

There's a lot of talk about the value of emotional intelligence and humility. At the same time, there's been a problem with arrogance and an attitude within the company that people at PortSwigger are automatically superior to everyone else. Some buy into this while others are quietly disgusted. The founder is one of the least emotionally intelligent people I've met and has said things that are bafflingly tone-deaf or arrogant, and I think this is where a lot of the cultural problems stem from. I've found the "flat" structure to be superficial. Realistically, there's a clear heirarchy and opinions are weighted correspondingly. Having a heirarchy isn't a problem per se, but to claim everyone's input is valued equally would not be fair. I also find the idea of "fun" being an important factor in work to be nonsense. The work allocated depends entirely on what's important to management. Again, nothing wrong with this in principle, but the claims to the contrary bother me.

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PortSwigger Response
3y
Thank you for your review. We are always keen to receive feedback, even when it is difficult to hear. I’d like to respond to some of your comments. It is true that we have exceptional people and we give due praise for their amazing work. Celebrating our success is actually something we have had to work at. Because we set such a high bar for ourselves, it is all too easy to view brilliant performance as “expected” and not give colleagues enough praise. Further, many (maybe most) of our people are in the “anxious over-achiever” mould, and are prone to doubting their own abilities. I am shocked that you have heard colleagues talking about being superior to others. In my experience it is rare to hear anyone blowing their own trumpet, let alone claiming superiority over others. There are of course many other incredible people working elsewhere. We’d love to hire more of them. Regarding my own emotional intelligence, like many people I have my imperfections. I’ve been on quite a personal journey, from being a solo hacker-developer to leading a company of 100+ people where EQ is highly valued. I still have much to learn, not least from many of my amazing colleagues. The feedback I frequently receive from them is a great help. For the occasions when I have been emotionally tone-deaf in my dealings with you, I can only apologise, and humbly request that you grant me the same freedom to fail that we aspire to give to all our Swiggers. Apologies that you have been given an inaccurate picture of our structure at PortSwigger. We actually don’t claim to have a flat structure. We have teams with team leaders, organised into tribes led by tribal elders, and I lead the whole business. What we do say is that we minimise hierarchy, and this means that we don’t really care about job titles, we don’t impose swimlanes on people based on their level of experience, we view leadership as being servant-based (enabling others to succeed) as well as being often shared and contextual, and we make decisions in a collaborative way. But with 100+ people, we of course can’t be a pure democracy or give everyone complete autonomy. That would be a recipe for anarchy and failure. I'm sorry that you are not finding your work at PortSwigger fun. The idea that fun is an important factor at work is indeed a cornerstone of our culture. It plays out in various ways: we work on fun and interesting challenges; we look for ways of working that are enjoyable; we are surrounded by fun people who are nice to each other; we have fun at social events and all-hands meetings alongside getting the job done. Having fun at work isn’t about everyone getting to decide what work they take on. If that happened, we would quickly become misaligned, pulling in different directions, and ultimately fail as a business. That wouldn't be fun. Dafydd Stuttard

Explore other reviews about PortSwigger

5.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Onboarding starts from offer, and carries all the way through past when you start. Onboarding sessions where you learn about being a Swigger, the culture, agile working, the product. All these things you would expect to be common sense, done to perfect execution. - A flat structure, that truly is flat, which is enhanced by the company's culture, mindset and ways of working - Fellow Swiggers who truly feel like part of a community of people who want everyone to do well, and not pretending that 'we are a family' type place - The company really enables you to succeed in your role, and wants to embed in you to become a Swigger as your first priority, rather than hitting targets/OKRs/KPIs from the get go. Understand why they are the way they are first, and becoming a Swigger at heart first before doing anything else. - The onsite premises and benefits are just a cherry on top. Free breakfast, lunch and snacks helps take a daily headache and cost away. Onsite gym with awesome shower facilities, with instructors to come in to teach boxfit, HIIT, yoga, pilates etc. Open spaces to enable that free-flow, incremental working mindset. SwigHouses, SwigBus - all to help you to relocate and commute to work if you need assistance,

Cons

- I don't think this company and culture would suit everyone. If you are very much used to that 'corporate' world, and hierarchical structure, Portswigger wouldn't be a place for you. - The company can flex in exceptional circumstances when it comes to working from home, but the 5 days onsite working is a must if you are looking to embed yourself to become a true Swigger and adopt the culture.

1
2.0
15 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food is amazing, pay is way above average, order any book scheme is great

Cons

Emotionally fragile staff. Inexperienced HR (sorry "Culture") team. Leadership team subjugated to the CEO's decision making. "Feedback" culture not actually a thing, What happens when you hire a load of slightly above average people from a very restricted talent pool (of those people willing to commute to Knutsford every day), tell them they are all amazing, and pay them WAY above average? A group of people terrified of any change, suspicious of competent new joiners and willing to use emotional manipulation to deflect any criticism about their behaviour. Yes, Portswigger have cornered the market as a result of their feature rich bloatware, but their dysfunctional culture will not sustain them now that challengers are coming for their crown. The cash cow will soon stop dishing out milk. Currently the leadership team is the gang of eunuchs to the CEO's crown. The weekly all hands is the equivalent of the court jester's roundup, and no guys, your in-humour isn't that funny at all. The culture of feedback isn't actually a thing at all. What it means is they have a feedback tool, but you can't use it for everyone and some people won't receive feedback either through their diva status or the likelihood they'll throw a tantrum. If you prefer to operate in an environment based on facts and clam logical decision making, Portswigger isn't for you. If you thrive on emotional manipulation and drama, then you'll thrive there.

10
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PortSwigger Response
1y
I am sorry to hear that PortSwigger didn’t work out for you. We know that it can be challenging for new people to adapt to a very different environment than they are used to, and PortSwigger certainly isn’t for everyone. Unfortunately, things don’t always work out, and it sounds like you made the right decision to move on and find something that is better suited to what you are looking for. I feel obliged to speak up on behalf of your former colleagues, since I don’t think you fairly represented them. Swiggers aren’t “slightly above average”. The vast majority of our people are exceptional: strong capability, energy, drive, and commitment to working well together. It’s no accident that our products have been so successful - that doesn’t happen without outstanding people working effectively. Our people are not in general averse to change. Over many years we have continuously evolved, reinvented ourselves, and transformed our products. We have dedicated teams who are focused on looking for new opportunities to change. We recognise that our humour isn’t for everyone, but it is authentically ours. We don’t take ourselves too seriously, and we seek out opportunities to bring humour and silliness into our work. We’re a diverse group of people and that obviously brings a wide range of approaches. The antics you observed aren’t centrally orchestrated - we gently encourage people to express their personalities and have fun together, and what you saw flows from that. They might not always get it right. Not everything that happens will delight everyone - on the odd occasion where a Swigger’s humour oversteps the mark, others will sensitively course correct them. But if someone really doesn’t get it and prefers a more sombre vibe, then they would probably be happier elsewhere. Your vivid metaphor of the CEO’s court of eunuchs made me laugh (and even wonder if someone will act it out at an all-hands meeting). But it’s nothing like the truth. Don’t mistake a group of well-aligned and mutually supportive leaders for a dictatorship. We have robust healthy debates within the leadership group, and our leaders support each other by providing constructive challenge. There is little concentration of “power” - I certainly don’t make decisions unilaterally. We do regard healthy and constructive feedback in all directions as critical to enabling our ongoing professional development and growth. This applies to everyone (certainly me). If you encountered a Swigger who rejected your feedback, then I apologise on their behalf - that isn’t the mindset we promote or aspire to. Finally, I must speak up for our Culture team. Agreed, they are emphatically not a conventional HR department, and we don’t want that. They are a group of exceptional people who truly care about supporting their colleagues to achieve the very best that they can, often working quietly in the background through personal interactions rather than heavy process. They provide world-class coaching, training, and support to Swiggers of every flavour right across the business. They help all of us to live out the values that we’re committed to, and I couldn’t be prouder of them, or the results that they achieve. Dafydd Stuttard - Founder and CEO
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