Interview and Enter at Your Own Risk - Customer Success Manager Podium Employee Review

2.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

Great environment and even better people and colleagues. Fun and exciting place to be with a leading product at the right time.

Cons

Leadership is terrible.. Lots of retreads from other companies where their buddy's buddy worked therefore nepotism is rampant. VPs had no experience in their roles and related field so that made it difficult let alone impossible to be on the same page. Very political environment and high school at times. They cry culture and values but don't often show it themselves. Got fired out of nowhere for no reason while being the number 1 CSM. When asked for a reason the president of the company brought me in a room by myself and refused to give me a reason why -legally. Really weird and disheartening.

Explore other reviews about Podium

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Talented coworkers Strong product-market recognition for local business

Cons

Executive leadership lacks accountability High turnover and low morale Culture driven by pressure rather than purpose Poor communication and transparency Employees often feel undervalued and expendable

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