4.0
8 Apr 2026
Former employee, more than 5 years
Akron, OH
Recommend
CEO approval
Business outlook
Pros
Supportive and nice management. Decent pay and benefits.
Cons
A little too customer focused. Technicians left in field under warranty to overly please the customer. Warranty time used against the technician in review even though they had no control over which job they were dispatched to.