Everything is broken - as a quota bearing sales rep, I literally cannot create a quote or contract without having to make around 12 attempts and eventually escalating and waiting for 2-3 days.
Senior leadership make several mistakes in planning out this year which they've refused to take ownership of, and is now costing me commission. I have over achieved my Q1 quota but the company has managed to discredit some of the deals I closed, and have refused to address the issue.
Morale is through the floor, nobody knows how to fix the problems because everything is a problem. Staff are leaving weekly, and the amount of working knowledge walking out the door is criminal. It honestly, feels like targets have been set with the intention of being unattainable this year, because if I can't get a contract out to a client due to the company's shortcomings, how am I expected to close a deal?
I've worked here for years, and it's the most disappointing downturn I've ever experienced in my career. I'll be leaving, but I want to make sure that I don't leave before there's an offer of redundancy - this business doesn't feel sustainable.