Do Not Work Here - Operations Manager Pluralsight Employee Review

From an operations perspective, Pluralsight is a bottomless swamp of chaos. All GTM systems/tools are mismanaged and unorganized. Data sources are messy, outdated, and practically unusable. Automation is so erratic that reporting on basic sales transactions and data is unreliable. The operations teams are also grossly understaffed relative to the size of the sales orgs they support. As a result, operations team members spend all their time putting out fires rather than improving the experience of the GTM orgs. Lastly, with the Vista acquisition, there are multiple cross-functional change implementation efforts happening congruently. These all require immense amounts of time and energy from the ops team. As a result, every operations project is barely functioning, the team is so strained for resources that the future of all of these projects are bleak.