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PlanMember Financial

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Excellent place to work if you enjoy being underpaid and overworked. - Networking Specialist PlanMember Financial Employee Review

1.0
16 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Company has a professional structure however if you are looking for career growth within the firm; be ready to apple-polish the upper management. Most employees in Operations Department are hard-working and knowledgable individuals, especially the Director of Ops and the Networking Lead. SVP of Ops is a fair and highly-driven individual who takes fair and logical actions based on reports/recommendations provided by under qualified, barely licensed "Managers".

Cons

Favoritism plays a huge role at PlanMember. Those who are "in" with the management are given higher raises, favored interviews, lenient disciplinary actions. "Manager" of the Networking Department is way too "hands off" so you must learn to teach yourself all of the procedures. Unlike other departments; there are barely any SOPs(Standard of Operating Procedures)for Networking. Creating our own SOPs is a far better gamble than seeking the "Manager"s help as he will probably respond three hours later or just post-pone the meeting because "something came up". Seek guidance from the Lead as he is FAR more approachable/knowledgable/available/polite than the Manager. Raises here are a joke. They are barely at par with COLA. Being on the tax-team is basically doing extra credit for no extra credit. No Thanks! Applying for a more advance position will only get you the title and the responsibilities it comes with; There is no pay increase for "lateral" moves. Why would anyone accept such a "promotion"/"Transfer"? Company stopped sponsoring employees for exams (even if they were willing to pay out of pocket) to avoid losing "valuable" employees to firms paying a decent wage.

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PlanMember Financial Response
4y
The commenter covers several different topics in this review. Obviously, we cannot respond to comments concerning individual managers/employees so we will focus on two broader themes raised, compensation and advancement. PlanMember is an organization where individual success (promotions and compensation) is earned based upon work effort and performance, a “meritocracy” so to speak. Employee promotions are recognized both publicly and financially. There may be instances where a lateral move may not provide an immediate compensation change but may otherwise provide opportunity for future advancement/compensation, or possibly be a better fit for the individuals skills and result in improved performance. We encourage all employees to seek new opportunities regardless of if they may be vertical or lateral. Related to the compensation comments, PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMembers’ HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive as a result of employment (health care, profit sharing, etc.). We wish this ex-employee future success, but we continue to be excited about our company and the growth prospects over the next decade!

Explore other reviews about PlanMember Financial

1.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Everyone was doing great during training. It was the only time when it didn’t feel so stressful.

Cons

Horror begins after training and starting real work! Beware, the job isn’t as easy as they made it sound. Tasks were simple but it’s the most pressuring and most stressful thing! Most of my co-trainees didn’t last six months. Some were fired, some just couldn’t bear the stress that made the atmosphere toxic!

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