General Manager not a good position here - General Manager Pilot Flying J Employee Review

1.0
4 Mar 2016
Recommend
CEO approval
Business outlook

Pros

About average pay, decent benefits though expensive, great place to work if you don't have a family especially kids. Sure GM conference you go to a fancy expensive resort, get expensive free things, free food and special perks.

Cons

There is no work/life balance, HR and regional manager will bully you trying to get you to quit when they want to hire people at lower pay, there are no consistent weekends off, you will be on call 24/7, you will have little budget so forget about being fully staffed, you will lose your mind working for this company. You will always be over budget if you want to get stuff done and eventually go home (to sleep)

Explore other reviews about Pilot Flying J

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers and leadership in the company.

Cons

Nothing really. I have had a great time at Pilot.

1.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

I really can't think of any pros. This started as a great place to work. Then something changed around December. All management was changed and new GM came in promising updating the store, equipment, etc. When shown proof of the dirt in the showers, lounge, kitchen/deli area he became defensive.

Cons

The pay is below average for the area. Repairs to equipment was never done. Deep clean of food areas never happened. Cross contamination of potential allergens . (Gluten, fish, nuts) No food notices of allergens. Keeping foods past their expired time. Electrical room and boiler in the same area. Employees being instructed to work on equipment that requires a license. (i.e. draining the freon) Supervisors damaged out product and walking out the back door with them. Management bring their personal problems to work and arguing with someone on the phone. Inappropriate conduct with management and employees. The manager fires you because you were sick in the E.R. They fight you on unemployment. (Really, you should be better than this)

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