Lack of Professionalism from Management - Waitress Pillo Hotel Employee Review

1.0
6 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Floor staff were nice to work with.

Cons

The worst management experience I’ve ever had in my four years of working in hospitality. There is a ‘probation’ period which was never disclosed and feedback not given while questions were also dodged when informed that you did not pass ‘probation’ creating a feeling of discrimination and favouritism towards staff from management. A point to note - not all new staff had undergone this probation meaning the process was selective further feeding to bias displayed from management and training was not provided at all. From the interview process to starting the role there is no communication between management and the new starter creating a sense of disregard for staff. Despite the management being nice people, there is a big lack of professionalism displayed from them for what is suppose to be a four star hotel. Another con is that the dinner shift hours are also pretty bad with the average shift starting at 6/7pm and finishing at 12/1am despite the role being advertised as an 8 hour shift.

Explore other reviews about Pillo Hotel

1.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

free gym and food provided

Cons

no communication from management, such a bad work environment, no training provided at all

1.0
26 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Free food and free parking

Cons

Management were not helpful No proper training Rude to staff If your the type of person who picks up things quite quick then that’s great but if your like me who has to take their time to learn and ask questions until your comfortable this isn’t the place to work once they show you everything they expect you to remember everything even on your first day and that for me was not the case I really struggled with that and they should be more considerate of everybody’s learning pace not everyone are fast learners

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