Great Culture, Smart People, and Real Innovation - Anonymous employee Pie Insurance Employee Review

I’ve been with Pie Insurance for nearly four years, and it’s easily the best place I’ve worked. I joined as one of the first team members in the Claims Department, and we’ve now grown to a team of more than 40—with even more expansion ahead in 2025 and 2026. What really makes Pie stand out is the people and the culture. I’m surrounded by smart, passionate professionals who care deeply about what they do and about supporting one another. We’ve built a full claims operation from the ground up, and leadership trusts us to innovate, collaborate, and keep improving. The environment is fast-paced but supportive, and feedback actually leads to change. Senior leadership is approachable, transparent, and genuinely invested in the success and well-being of their teams. Compensation and benefits are strong, and there’s real opportunity for personal and professional growth. Pie also genuinely supports work-life balance. The flexible PTO policy isn’t just for show—it’s actually used by both team members and leaders. Overall, Pie is an amazing place to work if you want to make an impact, work with great people, and continue to grow your career.

We are 100% remote (which I love) but I would like to get to spend time with my team in person.

I worked with many talented, thoughtful engineers who cared about building reliable systems and supporting each other. The remote environment was generally workable, and there were meaningful technical problems to solve across backend services, APIs, data quality, production support, and customer-facing workflows. I also appreciated opportunities to take ownership, mentor teammates, and work on systems that had real operational impact.

Priorities and organizational direction could shift quickly, which sometimes made it harder to plan long-term technical work or understand how career growth would be evaluated. Communication around larger company changes could have been clearer and more timely. Career progression, role expectations, and decision-making sometimes felt uneven across teams.