Everything. The pay is way behind the industry, the service organization is all powerful yet the are not incentivized on customer sat, so the NPS scores are the worst in their space. Half the products can't ship. Parts are hard to find for new systems. It's a mess.
No accountability, Senior NA leadership is a joke with no clue. Many of the best sales leaders just left in protest. The company continues to lose in every market they play in and yet no one is fired. No one let go. Little to no fresh blood. Major FDA issues have added to a misguided and poorly executed org change management program.