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Philadelphia Insurance Companies

Engaged employer

Let down from start to finish. - Specialty Assistant Underwriter Philadelphia Insurance Companies Employee Review

1.0
10 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Company is very into giving back and volunteer work

Cons

LEFT THE COMPANY IN UNDER 4 MONTHS. -Horrible management skills, was very obvious this person had never been a supervisor before and was just put in to the roll. -Zero training materials and all people on team did things differently, when brought to supervisor's attention I was told "that's just how we do things in this department" -Zero team feel, everyone is on their own. - HR ignored my request to meet to discuss my concerns about the department I was in. I reached out twice to HR and received no response - Final paycheck I was shorted 2 weeks pay, they only paid me out my PTO. I had to contact the company to get my paid for the 75 hours I had worked .

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Philadelphia Insurance Companies Response
2y
We appreciate you taking the time to share feedback with us. Our goal is to provide an open and collaborative work environment where our employees feel supported and heard. We’re sorry to hear you did not have a positive experience in this area. At PHLY we strive to provide all employees the resources and opportunity to express their concerns directly to their department leaders and to their HR Business partner. Our hope is that you were able to share your experiences and feedback effectively during the exit interview. We take all employee feedback seriously and use it to continually improve our workplace. We recognize there is always room for improvement and will continue looking for ways to make meaningful and sustainable changes. If you would like to provide further feedback about your experience, please feel free to email us at HR@phly.com

Explore other reviews about Philadelphia Insurance Companies

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility with a hybrid work schedule. Ability to learn more products, so it can be challenging but fun if you are looking for growth. Metrics and everyone knows what to expect which seems to be industry standard across small business.

Cons

None. PTO comparative seems light as you start out.

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, focus on technology, upper management is usually ahead of insurance trends, immediate supervisors were nice and well meaning. Benefits are good, not great. Good amount of PTO.

Cons

In small business unit, you have monthly quotas and managers are constantly asking how much you are quoting and if you will reach that number. Various levels of punishment if you don’t hit this number. Quality of work, risk selection, accuracy doesn’t really matter, only how much you quote. There is no positive in hitting this number beyond not being bothered until the next month. If you exceed this number consistently, you’ll just be asked to do more. Company is doing everything in its power to save expenses. The pay rate is well below the market. People consistently leave and make much more money elsewhere. Most lower level jobs are being shipped to an Indian company and even the Indian company is having job functions replaced by AI. This is usually at the expense of quality or what our agents actually want. CEOs preach saving expenses and not replacing people, as they show up to your office after flying in a private jet and a car service. Finally, 90% of the people in the region I worked were related to somebody who either works there, were their friends, or were related to agents we did business with. Some of these people had positions made for them, where they sat there and studied for 6 months, instead of promoting people from within. This will also prevent job mobility.

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