Don’t work here if you want to be valued - Implementation Specialist Petvisor Employee Review

1.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

Remote company Health benefits are nice Before the merger all the teams were really nice. The company was named a based place to work (which is likely true outside of our team)

Cons

Management on my team micromanages you if you don’t align with their thinking. We constantly introduce new products or Standard Operating Procedures (SOPs) without proper validation to ensure their effectiveness. Leadership plays favorites, and if you’re not a favorite, they’ll make it your problem. (I’ve witnessed this firsthand with a colleague.) We’ve filed several complaints to HR about our leadership, but nothing changes. HR acknowledges our struggles with leadership, yet nothing happens. They don’t offer annual raises, so they evaluate our pay every quarter but won’t inform us of the necessary steps to advance until we make a mistake, which they’ll then hold against us. Leadership is quick to assume you’ve done something wrong. We’re forced to learn a new product the hard way and learn from mistakes instead of receiving proper training and education. They claim they don’t want a four-day workweek because they have Flex Time off, but then hold us as hourly employees, preventing us from enjoying that benefit.

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Petvisor Response
7mo
I regret to hear that your experience within the team has not been consistent with the culture we aim to uphold. Concerns around micromanagement, clarity of expectations, training, and fairness in leadership are taken seriously, and your comments reflect areas we have been actively addressing within the Implementation and Customer Success organizations. Over the past year, we’ve made significant leadership and structural changes, strengthened training programs, and updated our career frameworks to create more clarity and support. While I’m glad you’ve found value in the remote environment and benefits, it’s clear we did not meet your expectations in other important areas. Thank you for sharing your perspective—it helps guide the continued improvements we’re making.

Explore other reviews about Petvisor

5.0
21 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team is very supportive and fun which makes the day to day go fast. Company culture and the transparency is refreshing. There have been many changes during my time here and there is open communication about it which gives me confidence in my job security.

Cons

An employee that isn’t the most comfortable with changes and pivoting often may not like the environment.

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Petvisor Response
7mo
Thank you for sharing this. It’s great to hear that your team and the company’s focus on transparency have made a positive impact -- this is critical to the culture we aspire to have. We’ve gone through a lot of change, and open communication is something we’re committed to maintaining. You’re right that our environment moves quickly, and we appreciate the flexibility and resilience our teams bring to that work.
4.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Attainable career path to Account Executive

Cons

Low performers are kept around, keeping a mediocre performing team.

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