get your lifeboats ready! the ship is sinking! - Anonymous employee Persado Employee Review

1.0
9 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- some genuinely kind, hard working employees - work life balance can be ok depending on your team - employee fund for office equipment/other wellness things - 401k matching but laughable at only $3k/yr

Cons

persado gratuitously hands out promotions/raises to management pet favorites – usually lifers that have been with the company 5+ years who have been with the company long enough to gladly take orders from leadership and have no viable prospects of working anywhere else). these employees will get 2-3 promotions per year while everyone else gets excuses. agree with previous reviewers – talented employees are fleeing this sinking ship quickly and those who haven’t fled should absolutely be looking with this company’s dismal financial outlook - clients continue to cut back their investment with persado. competition is becoming increasingly fierce and persado's product has not evolved to keep up due to mismanagement and egotistical leadership - see OpenAI. Company differentiator is years of established testing which will be absolutely neutered when Microsoft productizes OpenAi tech. the product is way too much work for end users and has no real stickiness and limited value. persado has an extremely bloated middle management layer full of do-nothing yes-men who bark at employees and offer the business no real value. perasdo over-hired across departments in 2021 only to lay people off months later but PLENTY of fat to chew odd remains. incredibly bloated customer service team – 15+ overpaid and VERY junior “directors” of customer success who would never be hired as ICs at a real SaaS company. couple this with an even more junior 'delivery' team who does the job CS should be doing. budget wasted into ‘onboarding’ customers into a platform that none of persasdo’s clients actually even use. Overstaffed customer success teams with conflicting responsibilities confuse clients. frequent re-orgs and constant changes of leadership and direction add fuel to the fire. as others mentioned, ceo and co-founder are abrasive, shady, arrogant and frequently belittle employees – frequent inappropriate comments and behavior in public forums and meetings. leadership has no real vision and constantly changes strategy and direction over and over again. persado hires the wrong people and fires them only to do it all over again. mid-level managers are inexperienced and have little to no training and are promoted into roles just because they've been with the company long enough and tow the company line. HR constantly gaslights employees. the company regurgitates their mission vision and values at every all hands but can't live up to any of them. Company wastes money on consultants for useless trainings or strategic direction because leadership has no vision.

Explore other reviews about Persado

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely, okay offices, nice people.

Cons

If you stay at Persado long enough, you eventually realize the culture is deeply cliquey. Advancement often feels less tied to performance and more tied to proximity. Become your manager’s favorite, make Persado your entire personality, and maybe you’ll move up. More often than not, promotions happen because someone quit or got pushed out, not because the company is meaningfully investing in growth. Cross-functional collaboration is easily the worst I’ve experienced in my career. Teams operate in silos, communication is fragmented, and accountability disappears the moment priorities shift. To be fair, middle management isn’t always the problem. A lot of them are clearly overwhelmed themselves. But upper leadership seems entirely consumed by financial optics and scrambling to keep pace with the constantly shifting AI landscape. The company continues to become increasingly lean under the guise of being “agile.” At a certain point, “agility” just becomes corporate code for chronic understaffing. Burnout is not an exception here. It is the operating model. And to be completely transparent, Persado is not a place for people looking for balance, mentorship, or sustainability. The expectations are relentless, the support is minimal, and the pressure compounds over time. The company today is significantly leaner than it was two years ago, which should concern anyone paying attention. Healthy companies scale intelligently. Struggling companies continuously reduce headcount while reframing it as efficiency. They recently eliminated the entire QA team, presumably to offload testing responsibilities onto engineers and AI tooling. What was especially insulting was leadership insisting this had nothing to do with cost-cutting. No one believed that. And the unwillingness to say the quiet part out loud perfectly captures the culture at Persado. People are viewed as expendable resources, not long-term investments. The unspoken philosophy is essentially this: absorb more work, tolerate increasing pressure, and if you eventually crack under it, someone else will replace you. There’s also an unhealthy level of micromanagement embedded into parts of the culture. Some people at this company genuinely need an identity outside of work. When your primary contribution becomes monitoring Slack statuses, over-policing process, and manufacturing urgency, you are no longer improving performance. You are contributing to toxicity. And yes, I understand a lot of this pressure rolls downhill from leadership. But at some point, managers have to stop normalizing burnout simply because executives do. I’ve seen multiple employees routinely exhausted, emotionally drained, and in some cases openly crying from stress. That is not normal, no matter how many startups try to glamorize it. If you’re considering applying here, look beyond the branding. On paper, Persado looks exciting: AI, enterprise clients, fast-paced growth. But internally, it often feels unstable, reactive, and deeply exhausting. Many of the glowing reviews come from leadership, HR, or long-tenured employees who either benefited from the old culture or actively perpetuate the current one. The company may still have talented people. But talent alone does not prevent a ship from sinking.

7
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