Used to be great, but recent changes have severely impacted morale - Anonymous employee Perkbox Employee Review

The original Perkbox culture is gone; it is now fully corporate, toxic, and no longer feels special. Recent organizational changes have heavily shifted the focus toward financial targets at the expense of employee well-being. Teams are facing high workloads to meet increasingly unrealistic KPIs, resulting in widespread mental fatigue, and morale is at an all-time low. Budget constraints have directly affected employee benefits. For a company in the employee experience sector, internal perks have been scaled back, including reductions to monthly Flexi points and the removal of departmental reward budgets. Standard recognitions like meaningful work anniversary rewards and year-end bonuses or hampers were discontinued last year. It has created a disconnect when leadership highlights underspending in company meetings while staff experience reduced compensation and benefits. Operational and structural changes have also caused unease. There is a perceived lack of clear career progression, instances of favoritism, and promotions of individuals into leadership roles without prior people-management experience. Furthermore, in the recent months, roles are increasingly being offshored to Bulgaria, and departures are often handled quietly without organizational transparency. Finally, management styles have become highly restrictive. This year, there has been a noticeable decline in employee trust, leading to heavy micromanagement from leadership and line managers, which limits autonomy and further dampens morale.