4y
Hi there,
First, thanks for your candid feedback. Being honest is hard sometimes, but we know the only way to make PerfectServe a better place to work is by addressing difficult questions head on. We especially value this input from someone who has been here a while.
The past 12+ months have absolutely been a challenge as we—like many companies—have been impacted by what some have called the Great Resignation, The reasons have varied, but the bottom line is that attrition was higher than we've seen before and certainly higher than we'd like to see moving forward.
The good news is that our top priority is finding the best talent to support PerfectServe's mission, and we've had incredible success in 2022 hiring qualified, capable new team members who are eager to help us execute our ambitious goals. We've also seen the attrition rate drop significantly this calendar year, and our entire executive team is laser focused on finding ways to keep our team members happy and engaged. Expect lots of updates on that moving forward.
It's never easy seeing colleagues go, but we greatly appreciate the efforts of everybody who has been a member of the PerfectServe team over the past 25 years. We hope you feel supported (and excited) as we continue to grow our employee base with an eye toward even greater future success.