working for percepta// great place to work team work is excellent - Customer Service Representative (CSR) Percepta Employee Review

5.0
5 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Team work there are constant help and motivation always know what u have to work on to make your job better. Reaching far and beyond for their customers.Treating their customers with respects. The motivation is exceptional. I love this company very much. To me working here gives u the opportunity to want to strive to do better and that because this motivation comes from the top management. I have worked in many capacities and i must say Percepta is a excellent company to work for.

Cons

Time given to finish notes and work for each call. I believe enough time given will make it more productive for employees on a performance level

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Percepta Response
3y
Thank you for sharing your positive experience at Percepta. We are thrilled to hear that you have found the team to be supportive and motivating, and that our commitment to providing exceptional customer service is being recognized. We are glad that you feel valued and motivated in your role, and we appreciate your kind words about the company. Thank you for being a part of the Percepta team!

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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