Pros
Dental benefits are the best I've seen in this industry. If you keep your head down, you'll do fine.
Cons
Everything. Literally. Since District Management switched over, this company is being run by people who have no idea how a business is run. Customers get free work done if they even raise their voice, and upper management doesn't care about your wellbeing. They'll run you into the ground and then tell you you're not doing enough while they take their monthly vacations. They care more about tire sales and air filters than actually feeding the flat rate techs anything. They hire anyone with a pulse, which leads to altercations between employees, stolen tools, damage to customers cars, ect. They don't encourage you to grow in the industry and they don't reimburse you for ASEs or tools, so if you work with people with sticky fingers, you're better off rolling your toolbox in and out every day. Any issues that need to be addressed with HR gets forwarded to the district manager who covers things up. Blatent labor law violations get swept under the rug. This company has turned into a laughing stock, you're worth so much more than how they'll treat you.