Customer Service Manager - Anonymous employee Pep Boys Employee Review

1.0
30 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

20% discount on most purchases and services, paid time off, some schedule flexibility, offers a few occasional incentives to the employees.

Cons

only closes for thanksgiving day and christmas day, treats employees unfairly, shows promotional preference to those who speak a second language regardless of their qualifications or lack there of.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The 401k is great! And the manager at my store is pretty awesome too.

Cons

Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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