The worst place I have ever worked - Anonymous employee PeopleCert Employee Review

1.0
13 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genuinely can't think of anything

Cons

Top-down management approach disempowers staff. The CEO and his team in this family-run business are constantly micro-managing your work and make it unnecessarily difficult to influence anything or actually get your work done. Lack of opportunities for promotion and development (unless you are very close to the family at the top). No objectives or personal development plans set, no information about training & development. Incredibly low morale and toxic working environment. No clarity from management about strategy and often kept in the dark on key decisions, which creates a rapid moving environment in which no one is properly planning ahead. Insulting, patronising and aggressive behaviour from management. Targets/deadlines are unrealistic and are not up for discussion. Often you are shutdown when you politely challenge something even though you are just doing your job and trying to check that everything has been thought through. An insane level of bureaucracy combined with lack of processes/procedures and rapidly shifting goalposts creates a chaotic environment in which no one knows what they're supposed to be doing or how they can achieve it using the available information and systems. Reporting lines/org chart often left unclarified resulting in total confusion. Expectation for all employees to work way beyond their contracted hours, no interest in wellbeing or a healthy work/life balance. Constant last-minute requests from people who had plenty of time to ask for things earlier, often with very unclear briefs and aggressive deadlines that don't fit into unnecessarily meeting-heavy schedules (because you are constantly reporting everything in different ways to different levels of management because they won't leave you in peace for a few minutes to complete your work) Forced to come into office facilities that often don't have basic equipment and there are strict rules around what rooms can be used by certain members of staff, bikes aren't allowed etc. Very uncompetitive benefits package. Things like 'Work in an international, dynamic and fun atmosphere' & 'Complimentary coffee and tea in all our premises' aren't exactly benefits worth boasting about because they are expected as a minimum, and it's not a dynamic/fun atmosphere anyway. Nobody seems to be listening to try and make it better. You will be shutdown if you try and question the culture. Poor retention of staff due the reasons above and more

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5.0
13 Feb 2022
Recommend
CEO approval
Business outlook

Pros

FRIENDLY, QUICK LEARN, DO NOT FEEL ALONE

Cons

Interdepartmental communication often delayed but team leader helps a lot

1
2.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great team environment and the work is easy once you get the ropes.

Cons

The salary is fairly low for the amount of service you provide and tools you have to use to be an effective agent. Very limited growth opportunities for remote workers.

2
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