Pros
Fairly quiet service Low risk residents Encouraged to spend time with residents and build good relationships Good working relationship with resident care teams Ideas were allowed to be suggested and encouraged. Small team and for the most part there was good communication
Cons
Obvious staff burn out - inconsistent approach to shift rota. Would often work 10 days in a row. At times Rota would only be one week in advance. Some practitioners (supervisors) unable to keep team motivated. Inconsistent approach to management styles - at times direct and tense. Staff sickness would leave team under staffed which would often lower moral Staff turn over had become expected part of the work culture as no one often lasted longer than 1 year Service at times seemed to have a bit of an identity crisis as roles and expectations were not clearly defined Although new ideas were encouraged, unless they were suggested by practitioners they would either be met with resistance or silence Inconsistent approach to using best practice.