Avoid this place - Customer Service Representative PensionPro Employee Review

1.0
19 Jun 2021
Recommend
CEO approval
Business outlook

Pros

They pay you every two weeks.

Cons

In an effort to avoid a defamination claim, I will keep this short. This place is rough to work for, the management is mostly family, with that comes the typical "you are not right, we are all right". Management can take a "do as I say, not as I do" approach. In my experience, they also do not give wage increases. Their insurance was amazing, employer paid. But that recently changed and the deductible grew 3x. The team I was on had a frustrating dynamic where a teammate is also your boss so you cannot ask a question without it becoming a big deal. For a place so heavily saddled with process, there is also a surprisingly lack of documentation on how to do things. It is generally frustrating and I suggest not working here. There is so much more that can be said, that is truthful, but it isn't worth the potential dangers.

Explore other reviews about PensionPro

5.0
23 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are great and there is a very flexible working environment. The team is all over the world but still acts as a close-knit group.

Cons

They don't allow the use of Macs

1.0
6 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Getting out without being unjustly fired liked many others

Cons

A bunch of nepo babies in leadership with questionable legality. They paid their son who didnt actually work for years. Toxic work environment

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