National Pen - Customer Service Agent Pens.com Employee Review

4.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

opportunities for growth, a supportive work environment and Competitive Compensation and Benefits

Cons

Workload and Pressure and Work-Life Balance

Explore other reviews about Pens.com

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Work environment and colleagues at Pens

Cons

Stressful targets and pressure to close

1.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Hiring managers & same level teammates are generally very pleasant and good to work with As a US employee, seems like the preference is going towards non-US workers, so maybe if you're a non-US job seeker, you might have a better experience.

Cons

Benefits are not good, US HR benefits don't show any respect/support towards you becoming a parent as there is no parental leave policy. Certain higher ups like to give unsolicited advice and talk to you like you are a 10 year old, showing their lack of respect of your specific expertise in your field just because they have more work experience in their field.

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