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      Paylocity

      Engaged employer

      Paylocity reviews

      No accountability, ever. - Account Manager Paylocity Employee Review

      1.0
      14 May 2021
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, Can learn a lot if you are self motivated and actually put in time researching, remote work.

      Cons

      Management, hours, expectations, work load, work life balance, benefits, structure, support, volume of work, no accountability anywhere ever, no one has answers, dumb clients, dump people, co workers that avoid work, upset clients, complex topics you have to know how to answer questions on, constant regulation changes, calls from all over the us, call center, the list could go on forever. Sales never has anyone’s back and will hound you to keep their dollars from leaving, This place will destroy you mentally.

      avatar
      Paylocity Response
      5y
      We appreciate you taking the time to provide your thoughts. At Paylocity, we encourage our Account Managers to partner with their leaders if they feel overwhelmed so that help or guidance can be provided.  During the initial training for our Account Managers, they are provided with resources, Zoom hotlines and leadership lines for questions, as well as a self-serve portal for frequently asked questions and system support. Our Account Managers are also provided with mentors to help them acclimate and for assistance as desired. We thank you again for providing your feedback.

      Explore other reviews about Paylocity

      5.0
      9 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      5
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