Decent sales job for somebody just getting out of college but not a place that you want to work for ever. - Sales Consultant Paychex Employee Review

2.0
18 Oct 2010
Recommend
CEO approval
Business outlook

Pros

Great training and a very respected within the outside sales industries. After a year or so recruiters from medical device and pharma sales will be all over you.

Cons

Benefits are poor which is ironic considering Paychex brokers 401(k)s but doesn't offer a match. Because the profitability of the company is directly tied interest rates overall revenue profit has fallen 79% form 2008 to 2009 (available in company annual reports). This has led to extreme micro management. While the techniques used by management can be effected many tenured reps (5+ years) are looking for other options. There is also a real lack of consistency from top management down. The executive cabinet has become a revolving door which sends mixed messages to the sales force.

Explore other reviews about Paychex

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Leadership connections, tailored growth pathways, and self-guided development

Cons

Some internal partners lack communication

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

2
See reviews by: Helpful|Rating|Date|All