Run Far Away! You Will Hate It! - HCM Sales Consultant Paychex Employee Review

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Free Pizza Sometimes! The health care is actually very good.

Cons

OMG!!! I sincerely do not have enough time in a day to share all of the negatives. There are some nice people here and many immature folks. It’s like an adult day care center without diapers! Actually, I think people do poop their pants because the lavatory situation is criminal! So let’s get this horror show rolling. To work here you had better be a “teacher’s pet” or you will never make any decent money. I am in payroll and am 37 years old and have never seen as corrupt a system as at Paychex. I see reps come and go out of pure frustration due to the ridiculously low base salary, the monthly lack of sales and therefore low commission, or just the interaction with management and/or your coworkers. John Gibson, the CEO, has driven the stock into the ground and ONLY makes almost $9 million a year to suck. He would love to have robots in the office because he could work those until their bolts pop out and their circuits blow. I see really good people get upset and quit because no one listens to their legitimate concerns. No one cares! OK, hopefully this will encourage you to find employment elsewhere where you may have a real chance of success.

Explore other reviews about Paychex

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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