Disappointing. - Anonymous employee PayByPhone Employee Review

2.0
19 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good coworkers (if they stay and choose not to quit) and a decent product.

Cons

Low salary and even lower raises compared to the market. No work life balance. Low vacation days. Favouritism in teams. Disorganized and chaotic management (constant change and reorganization). Huge turn over rates and not much job stability (employees quit often and some are let go). Barely any room to grow.

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PayByPhone Response
3y
Thank you for your review. We agree we have great team-mates at PayByPhone and our product is increasingly well-known and liked, especially now (as of May 2022) that we have integrated all of our locations onto one single platform. We have been actively working on the opportunity themes you mention, most especially over 2022 to-date (and more to come); for example, increased vacation to 4 weeks, Remote-First policy effective since the end of May 2022, quarterly All-Hands for collaboration and efficiency, and a global communication slack channel to advertise internal job opportunities and growth. It's through input such as yours, candidate survey responses, new hire surveys, pulse, and employee engagement surveys, and exit interviews, coupled with proactive market research that we continue to improve and so thank you sincerely for your feedback.

Explore other reviews about PayByPhone

5.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Very nice team to work with

Cons

The salary is very low

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2.0
4 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

8
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