Terrible management - Anonymous employee PayByPhone Employee Review

3.0
6 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Snacks, perks, casual tech company environment. Big investment from VW

Cons

Fake company culture, if you don't click you're out. Workplace is very political, departments often clash against each other. Some internal turmoil that isn't made clear to employees. Unclear communication. Very few people with personality, talent & compassion. Depending on the team, can get away with coasting as long as you "look" like you're doing work or you go unnoticed. Especially folks who belong to the pre-VW era; not helpful, lazy, streaming while at work, not very compassionate. This one embittered head of department has an immature managerial style although they've been in the company for years and should know better. Very fake and negative environment. Their lack of communication is tremendous and they're verbally abusive. Felt defeated working there, all talk (says one thing and doesn't deliver).

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PayByPhone Response
5y
Thank you for providing us with your feedback and we are sorry to hear that your experience did not match your expectations. The growth and development of our team members, including our management team members has been a big focus for us. This year, we have built tools and resources to provide development opportunities for our people, including a new leadership development program and skills training courses and workshops. It’s no secret that PayByPhone has grown immensely over the past few years, and a priority for us going forward is to ensure our people have the opportunities to grow and develop into strong leaders. Transformation takes time and we are investing in it. Lewisa Anciano, VP, Global HR at PayByPhone

Explore other reviews about PayByPhone

5.0
28 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Very nice team to work with

Cons

The salary is very low

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2.0
4 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

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