The Best Place to Work - Customer Account Lead Pattern Employee Review

5.0
5 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Pattern is truly a collaborative and innovative environment. No one is discouraged from sharing ideas. Management is invested in your growth, listens to concerns, and is understanding. I have never held a greater work/life balance than I do now working at Pattern. It truly has been the best place I have ever worked.

Cons

I truly don't have any negatives! I have loved working as a member of the Customer Support Team here, and I have always felt supported and have felt that those around me are invested in my success.

Explore other reviews about Pattern

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Incredible experience. I thought I'd be here for life but other opportunities arose. Management does care about your progress and they care about their employees. In my 10 year career they are by far the best employer I've worked for

Cons

1) Moving goal posts. Businesses change and I got put into a position I didn't sign up for. 2) There are only so many roles, if you can't get them, a natural consequence is turnover to competitors/other opportunities.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

flexible/unlimited PTO, hybrid, good peers

Cons

middle and upper management, poor top company culture, frustrating raise structure/no annual raises, constant restructures, focus on AI over good work

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