Pros
A lot of the younger staff are super sweet individuals that work harder than they should. They also have events which can be fun.
Cons
First off, the pay is abysmal for what you’ll actually be doing in your role. You will be hired on as a part-timer but always working between “37.5-39” hours a week. They do this so they don’t have to give you the same package as their full time employees or benefits. Your personal schedule will not matter and you will be expected to work days you never approved.
If you talk to enough of the employees you come to realize that this is an extremely toxic environment. From inappropriate relationships like multiple affairs to favouritism it is no surprise they lose their staff so easily. The lack of diversity is so bad to the point a member praised seeing black women in the front for the first time since they joined the bank in ‘75. That their POC members hated coming in because they felt isolated. They even go as far as to continue servicing customers that are openly racist to any POC staff. There were also a few racist and sexist comments made by certain employees but it was usually apologized for.
The whole company is extremely dated from its concept to how it’s run. The rundown system that they relied on was from the 70s and the new system that spent millions on is from the early 90s. Even that barely works and has frustrated multiple staff and members. The worst part being so much of the small existing staff was pulled from groups to work on this project leaving major holes in teams. Instead of hiring outside help, the remaining staff was scolded for slow turnover.