The company is growing at a snail's pace.
The business is more interested in making money than making a product that people love.
No product vision, culture or core values of any kind.
Senior management doesn't seem to care for the vision of the product.
Seems like the company is rushing into a new entertainment paradigm with little thought into a high-quality product; spread across too many platforms too quickly.
Being under the umbrella of the parent CBS Corporation makes it easy for people to have excuses for lack of change.
Their product roadmap is planned out way too far in advance and not interested in changing it.