Pros
- Passionate and casual customer-base
- Staff is encouraged to talk to interact
- Great product to engage with customers
- Later open, great for students or younger workers
- Management talks thru/encourages training for more roles if you express desire for it
Cons
- Some customers can't understand changes in stock or services ( Covid, classes no longer being held )
- Shorter deadlines for swapping out seasonal displays
- Disgruntled customers for things typically beyond our control ( return policy on roll wrap, hours, etc )