Best place to work for kickstarting your IT experience from HelpDesk to Admin - Support Analyst Palecek Consulting Group Employee Review

- The people you work with are always a major part of the success or failure you have and that's never truer than in small business. It was a pleasure working with them. - The owner has heart, energy, and technical knowledge. It's rare to find all three in a leader. One of the few people I'd confidently say I'd work for again. - Something new every day. If you're not learning something new, you're doing things wrong. - Great for networking. You'll see your clients on the streets in company vehicles. If you're proud of that you'll enjoy working there.

- In small business you can be limited to the ideas and technical solutions generated within the company. Other MSPs have much bigger and better solutions (or more ideas) mostly due to their employee count and experience. - No formal career paths. You can easily wake up five years from today and be doing the same work with the same title. Don't be that person! - Below average pay for most positions

The owner is really a great guy. The operations manager is a real team player and truly works for the benefit of the employees. That's about it for the pros. =(

Some very conceited employees. There is an air of arrogance that is positively repulsive. The worst part, they folks just aren't as talented as they believe themselves to be. The problem with the company is that they cater to this. I am a results driven individual, but the company is ultimately an excuse driven organization. If you don't care about your job and just want a 8-5 job with poor benefits and moderate pay, then it might be the place for you. If you actually care about your work and take pride in your job, it's a hard place to work. In my first month, I took over 6 calls in which I was screamed at for the consistently poor service...which I ultimately witnessed. If I was their customer, I'd drop them like a bad habit. The company has no documentation, no training program, no current or adequate resources for someone coming on board. They rely on you just figuring it out and reinventing the wheel and hope they keep you long enough not to completely waste your time and effort in learning it. They jump into bleeding edge technology just to be able to say they have it, but they don't have the skill or understanding of how to actually use it.