Inexperienced management - Anonymous employee Packback Employee Review

2.0
7 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers Flexible & remote hours No dress code

Cons

If you like pretending to be happy, this is a great place to work. Packback is a great example of the nonsense that plagues the startup world. Managers are inexperienced, sensitive, and charismatic. The latter is not a compliment. There is no appreciation of employees on a personal level even though it is preached often. No birthday cards! There is an overwhelming conversation buzzing at all times that the values and culture are "not just posters on the wall." The "active" culture requires (literally requires, as a job performance indicator) you to repeat the values verbatim in shout outs at least once weekly. You're encouraged to do it once per meeting. Speaking of job performance, they do not value performance unless it is used against you to remove you for personal reasons. Again, sensitive. I've seen it plenty of times. I see people who work their buns off and get no respect from leadership, and people who get praised for taking a 3 hour dump. Even though they "stress" how important their employees are, there is no support, no truth to the repeated claim that they want to help you with your career goals, and no consideration of getting an HR resource when it is clearly needed. When met with the very opposition they "encourage" to give everyone a chance at leadership, the ideas are inevitably shot down, followed by a tendency to hide new ideas from those who opposed them. One of many ways the leadership at this company is childish. They will probably disagree if they read this, but actions always speak louder than words. Lastly, they step too far into your personal life and make you feel guilty if you keep your personal life personal. If you want to come to work at Packback, you have to participate in the culture. Be prepared.

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5.0
7 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leadership that cares Employee success driven Great work life balance Mission driven company

Cons

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3.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people here are amazing. Everybody here is truly smart, passionate, and genuinely cares about education and product.

Cons

Since private equity took over a lot has changed. People are shown the door at what seems like a moments notice. Leadership appears overly reactive to what the private equity overlords say. It's an interesting time

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