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      PHH Mortgage

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      PHH Mortgage reviews

      Culture has changed - Loan Processor PHH Mortgage Employee Review

      2.0
      24 Sept 2015
      Loan processor
      Recommend
      CEO approval
      Business outlook

      Pros

      PHH is very flexible with time off when needed. Pay is substantial for processors who are willing to work and produce closings.

      Cons

      Over the past few years, the culture has changed dramatically and management is only interested in looking good on reports. The overall care for employees is gone. It is what have you done for me today. Everything is micromanaged and blamed on new lending guidelines. The truth is that PHH uses this as an excuse to create a restrictive work environment.

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      5.0
      6 Jan 2025
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Honest, Trustworthy, Growth, Good Pay

      Cons

      Hours, Office Days, Department Separation, Some Policies are extensive

      2.0
      2 Jul 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work. Fun team events. Great when market is doing well.

      Cons

      Over hired and added extra layer of management in 2026. The extra layer created extreme micro management and caused vice president level and up to become very conceited and condescending towards loan officers. Leads were then tiered so that the over hiring would allow the company to layoff more employees and create further stress. Leads to fear of losing job.

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