Pros
The only good thing in this company is flexibility from the two Team Leaders on Level 1 Team They have loads of Level 2 onsite that are up to no use. This job is just about filling in ticket and sending it to someone else.
Cons
This company is an exploration camp, not only for the job itself but for the salary they offer. The salary is extremely low and nowhere compared to the offer market. the job is easy but if you are required to deal with over 55 calls per day + outbounds then it is exhausting. The company has no business to be paying pennies to employees, they have contract with HSE and that generates them loads of profit. Did not get to stay there long enough but as per my research, I was told that moving to different teams only gets you 2.000 euro increase on a 26000 salary and those other teams as well is just a waste of time as you do not get to learn anything other than what you had on Level 1. The two managers on level 1 team are great, other than that is just a pain in the as#.